EXECUTIVE-CUSTOMER SERVICE

Paper Division (Banting) - PM1, PM2 & PM3

Lot 7090, Mukim Tanjung 12, Daerah Kuala Langat, 42700 Banting, Selangor, Malaysia

Job Description

Attend to customer problems, complaints, suggestions and favours promptly.
Key-in order intake and fulfil customers� need.
Assist sales personnel on any enquiries.
Coordinate with warehouse department on delivery matter.
Ensure all orders received are within allocation and at the right price.
Able to analyse and highlight abnormalities in orders and pricing.
Fully understand on the company�s products and its application; understand our machines ability and provide prompt info and suggestion to customer�s enquiry.
Prepare credit notes and debit notes.
Assist in any ad-hoc project assigned.

Candidate must possess at least a Diploma, Bachelor's Degree in Business Studies/Administration/Management and equivalent.
Ability to work systematically, and possess analytical thinking skills.
Able to speak and write well in English, Chinese and Bahasa Malaysia.
Fresh graduate with the motivation and drive are also encouraged to apply.
Good interpersonal, negotiation & communication skills
Good in analysis and reporting skills.
Proactive and able to work under pressure with minimum supervision.
Tactful in dealing with all parties & able to fulfil deadlines.
Knowledge in e-marketing will be an added advantage.
Understand SAP and WIBS applications.
Applicants must be willing to work in Banting (Near KLIA, Sepang).

Degree

1 Year(s)

Permanent